Updated September 23, 2026
1. Who is responsible
VELUNIS COSMETICS LIMITED (Hong Kong) operates xavendrax.com and is responsible for the personal information described here. Contact: support@xavendrax.com.
2. Information we collect
- Details you enter at checkout: name, email, phone, shipping and billing address, items purchased.
- Messages you send us.
- Your email address if you sign up for our newsletter.
- Technical data such as IP address, browser and pages viewed, collected by cookies on our Shopify store.
Card details are entered into our payment processor's secure checkout and are not stored by us.
3. How we use it
To fulfill and deliver orders, handle returns and refunds, answer questions, send newsletter emails you agreed to (unsubscribe at any time), prevent fraud, and meet legal obligations. We do not send marketing by SMS.
4. Cookies and tracking tools
Shopify places cookies that keep your cart working, run checkout and produce basic sales and visit statistics for us. On the date shown above, this website does not use Google Analytics, Google Ads tracking or a Meta (Facebook) pixel. We will revise this policy before introducing any such tool.
5. Sharing
We share information only as needed with Shopify, our payment processor, our fulfillment partner, shipping carriers (including USPS and FedEx), and authorities when legally required. Personal information is not sold, and it is not handed to anyone for cross-context behavioral advertising.
6. International processing
Because we are a Hong Kong company fulfilling orders from China, order information is transferred to and handled outside the United States.
7. Your rights
If you live in California or another state with a consumer privacy law, you can request access to, a copy of, correction of, or deletion of your personal information, and you can opt out of any sale or sharing. Requests can go to support@xavendrax.com or through Your Privacy Choices. We verify requests against order details, reply within the time required by law, and will not discriminate against you for exercising these rights.
8. Retention
Order records are retained for as long as required for accounting, tax and customer support, then deleted or anonymized. If you unsubscribe from the newsletter, your address is removed from that list.
9. Age
We do not knowingly collect personal information from children under 13.
10. Contact
VELUNIS COSMETICS LIMITED, registered office Suite C, Level 7, World Trust Tower, 50 Stanley Street, Central, Hong Kong. support@xavendrax.com · +1 213-348-7259